Index No. | Description | Reported in/ explanation | Page No. (Printed Report) |
General Standard Disclosures | |||
Strategy and Analysis | |||
G4-1 | Most senior decision maker’s statement | Message from the Chairman | 6 |
G4-2 | Risks and opportunities | Integrated Risk Management | 52 |
Organizational Profile | |||
G4-3 | Name of the Organization | Who we are | Inner Front Cover |
G4-4 | Brands, products and services | Business Model | 16 and 17 |
G4-5 | Location of the organization’s headquarters | Corporate Information | Inner Back Cover |
G4-6 | Details of overseas operations | None overseas | |
G4-7 | Nature of ownership and legal form | Corporate Information | Inner Back Cover |
G4-8 | Markets served | Business Model | 16 and 17 |
G4-9 | Scale of the organization | Financial Highlights & Business Model | 5, 14 to 17 |
G4-10 | Total workforce by employment type, employment contract, and region , broken down by gender | Employee Capital | 39 to 43 |
G4-11 | Employees covered by collective bargaining agreements | Employee Capital | 44 |
G4-12 | Organization’s supply chain | Business Partner Capital | 46 |
G4-13 | Changes during the reporting period | About this Report | 2 |
G4-14 | Precautionary approaches | About this Report | 2 |
G4-15 | Externally developed initiatives | Business Model | 22 |
G4-16 | List memberships of associations | Business Model | 22 |
Identified Material Aspects and Boundaries | |||
G4-17 | Operational structure of the Organisation | Business Model | 14 and 15 |
G4-18 | Process for Defining Report Content | About this Report | 2 |
G4-19 | Material aspects identified for report content | Business Model | 23 |
G4-20 | Aspect boundary for identified material aspects within the organization | Business Model | 23 |
G4-21 | Aspect boundary for identified material aspects outside the organization | Business Model | 23 |
G4-22 | Restatements of previous information | About this Report | 2 |
G4-23 | Significant changes from previous reporting periods | About this Report | 2 |
Stakeholder Engagement | |||
G4-24 | List of stakeholder groups | Business Model | 21 and 22 |
G4-25 | Identification and selection of stakeholders | Business Model | 21 and 22 |
G4-26 | Approaches to stakeholder engagement | Business Model | 21 and 22 |
G4-27 | Key topics raised through stakeholder engagement | Business Model | 21 and 22 |
Report Profile | |||
G4-28 | Reporting period | About this Report | 2 |
G4-29 | Most recent previous report | About this Report | 2 |
G4-30 | Reporting cycle | About this Report | 2 |
G4-31 | Contact point regarding the report | About this Report | 2 |
GRI Content Index | |||
G4-32 | Compliance with GRI G4 guidelines | Online | |
Assurance | |||
G4-33 | Policy and current practice with regard external assurance | No External Assurance Obtained | |
Governance | |||
G4-34 | Governance structure | Corporate Governance | 68 |
Ethics and Integrity | |||
G4-56 | Ethics and integrity | Institutional Capital | 31 |
Specific Standard Disclosures | |||
Category: Economic | |||
Aspect: Economic Performance | |||
G4-EC1 | Economic value generated and distributed | Supplementary Information & Investor Capital | 191 and 32 |
G4-EC3 | Organisation’s defined benefit plan obligations | Accounting Policies | 120 |
G4-EC4 | Financial assistance from government | Financial Capital | 28 |
Aspect: Indirect Economic Impacts | |||
G4-EC7 | Development of infrastructure | Social and environmental Capital | 47 |
Category: Environmental | |||
Aspect: Energy | |||
G4-EN5 | Energy intensity | Social and Environmental Capital | 48 to 49 |
G4-EN6 | Reductions in energy consumption | Social and Environmental Capital | 48 to 49 |
G4-EN7 | Reductions in the energy requirements | Social and Environmental Capital | 48 to 49 |
Aspect: Emissions | |||
G4-EN15 | Direct GHG emissions (Scope 1) | Social and Environmental Capital | 48 and 49 |
G4-EN16 | Indirect GHG emissions (Scope 2) | Social and Environmental Capital | 48 and 49 |
G4-EN17 | Other indirect GHG emissions (Scope 3) | Social and Environmental Capital | 48 and 49 |
G4-EN18 | GHG emissions intensity | Social and Environmental Capital | 48 and 49 |
G4-EN19 | Reduction of GHG emissions | Social and Environmental Capital | 48 and 49 |
Aspect: Products and Services | |||
G4-EN27 | Mitigation of environmental impacts | Social and Environmental Capital | 48 |
Category: Social Sub Category: Labour Practices and Decent Work Aspect: Employment |
|||
G4-LA1 | New employees hired and turnover | Employee Capital | 41 and 42 |
G4-LA2 | Benefits for full/part time employees | Employee Capital | 44 |
G4-LA3 | Parental leave, return & retention | Employee Capital | 42 |
Aspect: Training and Education | |||
G4-LA9 | Average hours of training | Employee Capital | 42 and 43 |
G4-LA10 | Programs implemented and assistance provided to upgrade employee skills | Employee Capital | 44 |
G4-LA11 | Regular performance and career development review | Employee Capital | 44 |
Aspect: Diversity and Equal Opportunity | |||
G4-LA12 | Composition by gender, age group etc | Employee Capital | 39 to 45 |
Aspect: Equal Remuneration for Women and Men | |||
G4-LA13 | Basic salary and remuneration of women to men | Employee Capital | 45 |
Aspect: Labor Practices Grievance Mechanisms | |||
G4-LA16 | Grievances about labor practices | Employee Capital | 44 |
Sub Category: Society Aspect: Local Communities |
|||
G4-SO1 | Engagement with local community | Social and Environmental Capital | 47 |
Aspect: Anti-corruption | |||
G4-SO4 | Anti-corruption policies and procedures | Institutional Capital & Integrated Risk Management | 31, 62, 63 |
Aspect: Compliance | |||
G4-SO8 | Compliance with laws and regulations | Institutional Capital | 31 |
Sub Category: Product Responsibility Aspect: Product and Service Labeling |
|||
G4-PR3 | Product and service information and labeling | Institutional Capital | 31 |
G4-PR4 | Non-compliance with regulations and voluntary codes concerning product and service information and labeling | Institutional Capital | 31 |
Aspect: Marketing Communications | |||
G4-PR6 | Banned or disputed products | Institutional Capital & Annual Report of the Board of Directors on the Affairs of the Bank | 31 and 82 |
G4-PR7 | Non-compliance with regulations and voluntary codes concerning marketing communications | Institutional Capital | 31 |
Aspect: Customer Privacy | |||
G4-PR8 | Complaints received concerning breaches of customer privacy | Institutional Capital & Integrated Risk Management | 31 and 62 |